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The Office of the Credit Ombud resolves complaints from consumers and businesses that are negatively impacted by credit bureau information or when a consumer has a dispute with a credit provider.

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Follow the latest news from the Credit Ombud here.

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Credit Ombud is hosting the latest credit Seminar at Sandton Convention Centre. We’ll be discussing a wide range of subjects in the credit industry.

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There is a process that you are required to follow before lodging a complaint with our office. We can only accept a complaint if you have first lodged it with the relevant body or company.

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SOCIAL MEDIA POSTS

Consumer Feedback: #ensuringfairness
I’m so grateful to Credit Ombudsman for sorting my garnishee issue, I have been struggling from 2013 -2016 to get this matter sorted but it only took you less than 3 months to resolve the matter ,I am now stress free,I was always frustrated reason being paying for the loan that I never took ,thanks once again for you guys are doing a wonderful job, on top of that all this was done free of charge
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A few words from our valued clients

“What the Credit Ombud has done for me has been life changing. There level of service is
unparalleled.”

Joe Mabuka

“I thought I’d never resolve the dispute I was having. After enlisting the help of the Credit Ombud, my dispute was resolved.”

Jane Smith

“The dedication of the Credit Ombud team really made a huge difference to my case.
I have hope again.”

Selo Thlongwane