Notification

1. The Credit Ombud is not able to provide you with a copy of your credit bureau report. Please contact the relevant credit bureau.
2. Before you can lodge a complaint with the Credit Ombud, you have to follow the stipulated process.
3. We will not be able to assist you if the stipulated process has not been followed.
4. Click here to understand the process has not been followed.
5. Select your option:
   I did follow the process. I did not follow the process.
6. For your convenience, you can complete your complaint in any of the 11 official languages.