The
Credit Information Ombud can only help you to solve
your problem if it falls within our jurisdiction.
This means that your complaint must fall into at least
one or more of the categories mentioned below.
The
Credit Information Ombud has the sole discretion to
determine whether a complaint falls within or outside
our jurisidiction, and we will inform you accordingly
once a complaint is submitted.
- There
is inaccurate or incorrect default credit information
listed on my name.
- There
is insufficient or incomplete credit information
listed on my name.
- There
is outdated credit information listed on my name.
- The
Credit Grantor involved supplied inaccurate information
to the Credit Bureau.
- The
Credit Grantor did not inform me that they would
be listing me adversely.
- I
defaulted on my debt through no fault of my own,
and have subsequently rehabilitated myself.
- I
have been listed more than once in respect of the
same debt.
- I have been listed as a result of identity theft.
- I have been listed due to a service dispute.
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