The Office of the Credit Ombud resolves complaints from consumers and businesses that are negatively impacted by credit bureau information or when a consumer has a dispute with a credit provider.

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Follow the latest news from the Credit Ombud here.

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Credit Ombud is hosting the latest credit Seminar at Sandton Convention Centre. We’ll be discussing a wide range of subjects in the credit industry.

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There is a process that you are required to follow before lodging a complaint with our office. We can only accept a complaint if you have first lodged it with the relevant body or company.

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3 days ago

The prescription period for lodging a complaint with our Office is three years from the date when the complainant first had knowledge of the occurrence of the act or omission that gave rise to the complaint. For guidance on your complaint regarding prescription, you may contact our office at 086 066 3274.#prescription #advice #broker #financialadvisor ... See MoreSee Less
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A few words from our valued clients

“What the Credit Ombud has done for me has been life changing. There level of service is
unparalleled.”

Joe Mabuka

“I thought I’d never resolve the dispute I was having. After enlisting the help of the Credit Ombud, my dispute was resolved.”

Jane Smith

“The dedication of the Credit Ombud team really made a huge difference to my case.
I have hope again.”

Selo Thlongwane