Covid-19 important notice:

To provide for no or minimal disruption to disputes being investigated by the Credit Ombud, we have been successful in ensuring that most of our staff shall be able to work from home, remotely.  To ascertain the status of your dispute, you may communicate with the case manager through email. We understand that while reasonable delays may be unavoidable, the Credit Ombud endeavours to attend to your queries as efficiently as possible.

Wishing you a pleasant and safe day!