June 21, 2013

We have been faced with many developments in the past quarter, both within our office as well as in the industry in general. From a... Read More →

The Credit Information Department had a total of 851 disputes opened this year, an increase of 1,07% when compared to the same time last year.... Read More →

The Non-bank Credit Department has continued to see a rise in complaints, with 932 disputes being opened in this department this year. This represents an... Read More →

In this quarter, we have come across a number of disputes where consumers were under the impression that their accounts should be paid up, whilst... Read More →

(All opinions expressed in the Expert Opinion section are those of the writer and do not necessarily reflect the opinion of the Credit Ombud.) The... Read More →

Many positive strides have been made in further streamlining our approach to consumer education. We have engaged the services of an expert in the area... Read More →