Note from the Ombud
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Date25 Mar 2014
The year has been off to a quick start and we have already gotten stuck into 2014. We have reason to believe that this year... Read More →
At a Glance – Consumer Education
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Date25 Mar 2014
The year kicked off on a busy note with the growing demand for Double Impact (DI) training sessions. We have conducted a total of 5... Read More →
Credit Information Department
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Date25 Mar 2014
Our department dealt with 2 265 disputes in 2013, an almost 19% decrease as compared to the previous year. We’ve had a 10% increase in... Read More →
Non-bank Credit Department
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Date25 Mar 2014
In 2013 the staff in the non-bank credit department were busier than ever before with an increase of 57% in the number of disputes opened,... Read More →