Note from the Ombud
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Date07 Oct 2014
All the changes and developments in the industry have resulted in the better part of 2014 being particularly busy and challenging for our office. With... Read More →
Expert Opinion
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Date07 Oct 2014
(All opinions expressed in the Expert Opinion section are those of the writer and do not necessarily reflect the opinion of the Credit Ombud.) The... Read More →
Consumer Education
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Date07 Oct 2014
The past quarter was very busy and we are proud to report that we have conducted 29 Double Impact (DI) training sessions for 462 delegates... Read More →
Non Bank Credit Department
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Date07 Oct 2014
Our department again received an increased number of disputes in this last quarter, having opened a total of 1228 disputes. This resulted in an increase... Read More →
Credit Information Department
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Date07 Oct 2014
The past quarter has seen disputes opened in the Credit Information Department increase by 18.46% when compared to the previous quarter, while the number of... Read More →