Advertisement for position of Credit Ombudsman

The Credit Ombud (situated in Randburg, Gauteng) is a non-statutory ombud scheme, which resolves disputes between the credit industry and consumers relating to credit information and non-bank credit agreements. The office also educates the public in matters pertaining to credit and the credit information industry.

To discharge its mandate, the Credit Ombud requires the services of a Legal Advisor to join the dispute resolution team that will be responsible inter alia, to:

• Promote effective and consistent management of cases.
• Development, implement and maintain standard operation procedures, policies relating to case management and dispute resolution.
• Ensure adherence to the Credit Ombud’s ethos.
• Conduct research and training when called upon to do so in various aspects of the law relating to credit and the financial industry in general.

This position requires a professional with the following attributes:

1.     Academic Background

• LLB degree.
• Knowledge of the NCA, its regulations, the FSOS, POPIA and FSRA Acts.
• Admitted attorney/advocate with 2 or more years related experience (post articles) will be an advantage.

2.     Knowledge/Experience Required

• Good knowledge of the National Credit Act; Magistrates Court Act, debt collection, the credit industry; legal processes; credit agreements and consumer rights.
• Team player.
• Sound computer literacy.
• Good organisational and interpersonal abilities.
• Analytical thinker.
• Problem solving skills.
• Initiative.
• Management skills.
• Excellent presentation skills.
• Assertiveness.
• Valid driver’s license
• Fluency of African language/s will be an advantage.
• Excellent verbal and written communication skills.

The Credit Ombud is committed to furthering employment equity in its appointment practices. Interested candidates may forward CV’s to Avitha Nofal avithan@creditombud.org.za by 18 June 2021. Applicants who have not heard from us by 30 June 2021 should consider their applications unsuccessful. The remuneration package is negotiable; however, candidates must indicate their expected remuneration (cost to company) on their CV’s.