Newsletter Articles

The year kicked off on a busy note with the growing demand for Double Impact (DI) training sessions. We have conducted a total of 5... Read More →

Our department dealt with 2 265 disputes in 2013, an almost 19% decrease as compared to the previous year. We’ve had a 10% increase in... Read More →

In 2013 the staff in the non-bank credit department were busier than ever before with an increase of 57% in the number of disputes opened,... Read More →

It is almost impossible to believe that we are left with less than 30 days before this year is over. 2013 was a significant year... Read More →

(All opinions expressed in the Expert Opinion section are those of the writer and do not necessarily reflect the opinion of the Credit Ombud.) The... Read More →

The Credit Information Department opened 1 967 disputes this year and closed 2 727 disputes year to date.  This translates into a 29.69% increase in... Read More →

The Non-bank Credit Department has continued to receive a significant increase in the number of disputes it has handled. We have had an impressive 53.54%... Read More →

2013 was a year of strategic change for consumer education at the Credit Ombud. We spent a large portion of our time reviewing our strategy... Read More →

Credit Information Department The Credit Information Department had a total of 1 432 disputes to date, a 1.78% decrease as compared to the same period... Read More →